Gene has successfully built a service department that is one of the largest in Ohio and has staffed it with factory trained technicians. Their Pro-Techs are on duty every day of the year and are responsive professionals who "get it right" the first time. Their service vans are radio dispatched and satellite tracked to help provide you with the timeliest service possible. To further ensure that your project receives the timely and efficient service you deserve, Gene's parts department works hand-in-glove with their service technicians and stocks not only the most often needed parts but an impressive line of specialty parts as well. Their extensive vendor network gives Gene's Refrigeration, Heating, & Air Conditioning access to replacement parts from each and every HVAC manufacturer which means they can service all makes and models of heating and air conditioning equipment. Gene's shop is even equipped to make their own ductwork. GT Fabricating, their sheet metal department, is fully automated with a state-of-the-art computerized duct line that allows them to fabricate hundreds of feet of ductwork every day. The sheet metal department also employs a computerized plasma table for all of the sheet metal fittings which makes it possible for them to run one of the most efficient shops in the area by virtually eliminating mistakes and allowing them to keep costs to a bare minimum. The installation department at Gene's Refrigeration, Heating, & Air Conditioning consists of three separate units. One unit handles residential add-ons and replacements, the second tackles the new construction residential installations, and the third focuses on HVAC commercial implementations. To guarantee that their installers keep up with the latest industry trends and practices, Gene's Refrigeration, Heating, & Air Conditioning runs their own four year, in-house training program that's monitored by the State of Ohio. It's little wonder that Gene's installers have proven themselves to be among the most conscientious technicians you'll find anywhere. Their residential add-on and replacement department is rightfully proud of its ability to remedy any heating or cooling loss situation the same day!
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