Mark Geschke's VA benefits provided him with an education in computer repair that led him to a company that was working with Ohio Edison. Starting as an installer, Mark advanced to the service department where he grew into the position of Service Manager before ultimately becoming the company's General Manager. While these accomplishments themselves would completely fill a remarkable resumé, Mark wasn't done just yet.
In 1993, he opened his own heating and cooling company, Granger Heating and Cooling, and by early 2000, he purchased Bauer & Son Heating which had been serving the Medina County area since 1932. Granger Heating & Cooling specialized in installation of new comfort systems for new construction while Bauer & Son handled the service of existing units and replacement work. Combining the two companies in 2002, Mark established Bauer & Son One Hour Heating & Air Conditioning™ and developed a revolutionary new concept in the heating and cooling industry. Join us as Mark shows us a new and refreshing way to run a service company;
At Bauer & Son One Hour Heating & Air Conditioning™, our name is your first indication of how much we value our customers' time. We guarantee that if our service crew is one minute late for our appointment with them, that service call is totally free of charge. That means that there's no service charge, no charge for labor, and, if parts are needed to get the system working again, they're free, too! If our Comfort Advisors are late for an appointment to perform a free, in-home energy analysis, we give that customer a free club membership! We're going to be there when we say we will, and, we'll do the job right the first time. All of our work comes with a 100% satisfaction guarantee and we put that in writing.
We maintain a fully staffed service department with twenty-four hour a day availability, every day of the year, and, a separate fully staffed installation department. Our phones are answered live all the time and our staff members are professionally trained, have passed thorough background checks and drug testing, and share our commitment to provide our customers with our unique one hour guarantee. We service all makes and models of heating and cooling equipment including geo-thermal systems, and, we have some of the strongest and boldest written warranties available.
Bauer & Son One Hour Heating & Air Conditioning™ offers service club memberships on all heating and cooling equipment, regardless of whether the unit was originally installed by us. Our three levels of membership save our clients from twenty to one hundred percent on the cost of their service needs. The Silver Membership includes a reduced service call cost in addition to a free annual tune-up and a twenty percent discount on all parts and labor. Our Gold Membership includes everything provided by a Silver Membership plus free service and repairs throughout the year. With our Platinum Membership, you get all the benefits of the Gold Membership including the free tune-ups and repairs, but, if you have no repairs for the year, that money will be set aside as a credit toward a new system. These memberships are available to everyone whose system we repair.
To help customers select the best heating and cooling system for their home, our Comfort Advisors provide a free, in-home energy analysis that evaluates not only the size of the home, but also the number and size of the individual rooms, windows, and relevant insulation factors. They realize that most people usually only purchase one, maybe two, heating and air conditioning units in their lifetime so they take extra time to make sure our customers have the information they need to make a knowledgeable, informed decision and to choose the best system for their needs.
Over the years, we've found that the most important day in the life of a new heating and air conditioning system is the day it's installed. Historical data shows that even if the new system is a top of the line unit, it's not going to work correctly or last as long if it's not installed properly. In fact, a lower end model that's been installed correctly will outlast and out perform the higher end model that hasn't received proper installation.
We provide sales, service, and installation throughout Medina County, lower Lorain County, and the western part of Summit County, and, when you call us, you'll talk to a live person every time. We're dedicated to providing top quality heating and cooling equipment, service, and installation, and, like our motto says, we're "always on time or you don't pay a dime!™" Look for our big, yellow trucks. We're everywhere!
Don't sit around the house all day waiting for a serviceman. Get guaranteed one hour service by calling Bauer & Son One Hour Heating & Air Conditioning™ today and don't forget to tell them that The Advocate sent you!
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